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How to Cancel Perplexity Pro

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by ScamGuard
Updated
Jun 12, 2026
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Difficulty
Very easy
Monthly
$20.00
Annual
$200.00
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Cancel Perplexity Pro on Mobile

  1. 01Open the Perplexity app and tap your profile (bottom-right).
  2. 02Tap Settings → Manage Subscription.
  3. 03Tap Cancel Subscription.
  4. 04Confirm; Pro features last until the billing period ends.
  5. 05Apple/Google sign-up? Cancel in your phone's Subscriptions menu.

Cancel Perplexity Pro on Desktop

  1. 01Visit perplexity.ai and click your profile → Settings.
  2. 02Open the Account tab.
  3. 03Click Manage Subscription → Cancel Plan.
  4. 04Confirm cancellation.
  5. 05Annual plans: contact support@perplexity.ai within 14 days for a refund.

About Perplexity Pro

Perplexity Pro ($20/mo or $200/yr) unlocks GPT-4o, Claude 3.5, unlimited file uploads and Pro Search. Often given free for 1 year via Revolut, Xfinity, or Samsung Galaxy promos.

Refunds & billing

Perplexity offers refunds within 7 days of subscribing IF you've made fewer than 50 Pro queries. After that, no refunds.

Common problems & troubleshooting

  • •Free year from a partner promo never activated — must redeem the code on perplexity.ai/settings/account.
  • •Cancelled but still being charged — you have two Pro accounts on different emails.
  • •Pro features lost mid-month after the plan was 'paused' — Perplexity does not actually pause, only cancels at period end.

Perplexity Pro FAQ

Will my search history survive cancellation?

Yes. All threads stay accessible on the free tier — you just lose Pro Search, file uploads above the free limit, and model choice.

Is there a free trial?

Perplexity occasionally runs 7-day trials but does not advertise them. Partner promos (Revolut, Xfinity) give a full year free.

Can I keep Pro features for the rest of the month after cancelling?

Yes — Pro stays active until the end of the billing period, then you drop to the free 5-query/day limit.

How do I contact customer support?

support@perplexity.ai

What are the best alternatives?

Top alternatives our editors recommend: ChatGPT Plus; Claude Pro; Google Gemini Advanced; You.com Pro.

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