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Fact-Checking Policy

How ScamGuard validates the scam reports, risk scores and verdicts it publishes — and how we handle disputes from people or businesses that disagree with a classification.

What we verify

  • Reports submitted by users — message, number, URL or profile claimed to be a scam.
  • Automated verdicts — risk scores produced by our detection models.
  • Guide content — claims, statistics and quotes published in editorial articles.

Verification steps

  1. De-duplicate. The submission is matched against existing records to avoid double-counting.
  2. Corroborate. We look for at least one independent signal: a second user report, a known scam pattern in the artifact, a blocklisted domain/wallet/number, or a brand statement.
  3. Score. Risk is computed from the count and quality of independent signals, not from a single accusation.
  4. Explain. Each verdict lists the specific red flags found, so readers can judge the reasoning themselves.
  5. Review. High-impact verdicts (named businesses, high-traffic domains) are reviewed by a human before publication.

Confidence levels

  • High risk: multiple independent signals, or a confirmed scam pattern.
  • Medium risk: at least one strong signal, but limited corroboration.
  • Low / unknown: insufficient evidence to classify; treated as unverified.

Disputes and false positives

If you are a business, domain owner or individual who believes ScamGuard has wrongly classified you, please email research@scamguard.livewith the URL or profile in question and any evidence supporting your appeal. We aim to respond within 5 business days. If a verdict is changed, the page is updated and a correction note is added at the bottom.

Removals

ScamGuard will remove user-submitted content that violates our community guidelines (third-party PII, harassment, defamation, unverifiable accusations against named individuals). Removals are logged internally and audited.

What we do not claim

A "low risk" verdict is not a guarantee of safety, and a "high risk" verdict is not a legal finding of fraud. ScamGuard is a research and consumer-protection tool — not a regulator, court or law-enforcement agency. Always use your own judgement and report suspected crimes to the appropriate authority in your country.