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How to Cancel Proton Mail Plus

Encrypted email subscription.

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by ScamGuard
Updated
Jun 12, 2026
Views
0
Difficulty
Easy
Monthly
$4.99
Annual
$47.88
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Cancel Proton Mail Plus on Mobile

  1. 01Open Proton Mail app → tap menu → Settings → Subscription.
  2. 02Tap Manage subscription → opens account.proton.me.
  3. 03Tap Customize → Downgrade to Free.
  4. 04Confirm cancellation.
  5. 05Storage drops to 1GB — archive older mail first.

Cancel Proton Mail Plus on Desktop

  1. 01Sign in at account.proton.me → Subscription.
  2. 02Click Customize → choose Free OR Cancel subscription.
  3. 03Confirm cancellation.
  4. 0430-day prorated refund available via Proton support chat.
  5. 05Paid-only addresses (@pm.me aliases) become send-only after downgrade.

Refunds & billing

Proton Mail Plus usually grants access until the end of the billing period you already paid for. Pro-rated refunds for unused time are rare. If you were charged in error, contact Proton Mail Plus support in writing within 14 days and reference your bank/card statement.

Common problems & troubleshooting

  • "Cancel" button is hidden or grey — you may need to sign in on desktop, not the app.
  • Subscription bought through Apple/Google? Cancel from your phone's Subscriptions screen, not Proton Mail Plus.
  • You're still being charged after cancelling — check for a second account with a different email.

Proton Mail Plus FAQ

How much does Proton Mail Plus cost per month?

Pricing changes often. ScamGuard tracks the latest advertised price for Proton Mail Plus above — but always confirm on https://proton.me/mail before paying.

Will I get a refund after I cancel Proton Mail Plus?

Proton Mail Plus usually lets you keep access until the end of the billing period you already paid for. Pro-rated refunds are rare for streaming and consumer apps — request one in writing within 14 days if you believe you were billed in error.

Is Proton Mail Plus a scam?

Proton Mail Plus is a legitimate service, but criminals impersonate Proton Mail Plus in phishing emails, SMS and fake "renewal" pages. If you got a payment or renewal message, scan it with ScamGuard before clicking any link.

Can I cancel Proton Mail Plus on the app or only on the website?

If you signed up via the website you must usually cancel on the website. If you signed up through the App Store or Google Play, cancel from your phone's subscription settings — not inside the Proton Mail Plus app.

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