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How to Cancel Xbox Game Pass Ultimate

Xbox subscription gaming service.

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by ScamGuard
Updated
Jun 12, 2026
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0
Difficulty
Easy
Monthly
$16.99
Annual
$203.88
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Cancel Xbox Game Pass Ultimate on Mobile

  1. 01Open Xbox app → tap profile → Subscriptions.
  2. 02Tap Xbox Game Pass → Manage.
  3. 03Tap Cancel subscription.
  4. 04Confirm; access continues to end of paid period.
  5. 05Games installed lock when subscription ends — saves remain.

Cancel Xbox Game Pass Ultimate on Desktop

  1. 01Sign in at account.microsoft.com/services.
  2. 02Click Manage next to Xbox Game Pass.
  3. 03Click Cancel subscription.
  4. 04Microsoft offers prorated refund if you cancel and haven't used the service recently.
  5. 05Game Pass Ultimate covers EA Play and Game Pass PC — all end together.

Refunds & billing

Xbox Game Pass Ultimate usually grants access until the end of the billing period you already paid for. Pro-rated refunds for unused time are rare. If you were charged in error, contact Xbox Game Pass Ultimate support in writing within 14 days and reference your bank/card statement.

Common problems & troubleshooting

  • "Cancel" button is hidden or grey — you may need to sign in on desktop, not the app.
  • Subscription bought through Apple/Google? Cancel from your phone's Subscriptions screen, not Xbox Game Pass Ultimate.
  • You're still being charged after cancelling — check for a second account with a different email.

Xbox Game Pass Ultimate FAQ

How much does Xbox Game Pass Ultimate cost per month?

Pricing changes often. ScamGuard tracks the latest advertised price for Xbox Game Pass Ultimate above — but always confirm on https://xbox.com/gamepass before paying.

Will I get a refund after I cancel Xbox Game Pass Ultimate?

Xbox Game Pass Ultimate usually lets you keep access until the end of the billing period you already paid for. Pro-rated refunds are rare for streaming and consumer apps — request one in writing within 14 days if you believe you were billed in error.

Is Xbox Game Pass Ultimate a scam?

Xbox Game Pass Ultimate is a legitimate service, but criminals impersonate Xbox Game Pass Ultimate in phishing emails, SMS and fake "renewal" pages. If you got a payment or renewal message, scan it with ScamGuard before clicking any link.

Can I cancel Xbox Game Pass Ultimate on the app or only on the website?

If you signed up via the website you must usually cancel on the website. If you signed up through the App Store or Google Play, cancel from your phone's subscription settings — not inside the Xbox Game Pass Ultimate app.

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