Got a "your package is held" text? NZ Post Scam Checker answers in seconds. Real couriers do not text you to pay fees or re-enter your card details on an external link. Paste the tracking link or upload the SMS screenshot into ScamGuard — you'll get a clear verdict, a plain-language reason, and the next step. Works on phone, desktop and WhatsApp.
SMS says your parcel is held for a £1.99 customs fee. Real couriers never charge sub-pound fees via SMS link.
'Verify your delivery address' link asks for full card details. The brand never needs your card to update an address.
Forward anything suspicious related to NZ Post Scam Checker to ScamGuard on WhatsApp — works for text, links, screenshots, voice notes and PDFs.
Open WhatsApp scannerExplore every delivery checker in the ScamGuard Global Scam Library.
Open libraryFake delivery SMS, customs-fee scams, redelivery phishing, address-verification scams — checked against every major courier's real templates.
Almost never via a clickable link in SMS. Genuine charges are handled in-app or in person, not via random tap-to-pay pages.
Yes. Free anonymous checks.
Run the link through ScamGuard, then check your card statements and consider freezing the card.
1 free check, no signup needed. Then create an account for unlimited investigations.
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