ScamGuard

📦 DHL Scam Checker

Received a DHL email or SMS about a held parcel, customs charge or delivery fee? ScamGuard AI checks it against known DHL phishing and smishing campaigns.

What ScamGuard checks for

  • Customs / duty payment scams
  • Fake ‘parcel held’ emails
  • Phishing tracking pages
  • Account verification prompts
  • Fake DHL invoice attachments
  • Malicious PDF / DOC attachments

⚠️ Red flags and warning signs

  • Unexpected payment or refund request
  • Urgent action required within minutes or hours
  • Poor grammar, odd punctuation, or strange formatting
  • Unknown shortened links (bit.ly, tinyurl, random domains)
  • Request to pay via gift cards, crypto or vouchers
  • Bank or payee details suddenly changed
  • Asks for a verification or OTP code
  • Threats, account suspension, or legal language

Real scam examples

Customs fee email

‘DHL: pay $2.99 to release your shipment.’ Links to a fake DHL portal that takes your card.

Parcel held SMS

‘Your DHL package is on hold. Update your address here.’ — phishing form.

Invoice attachment

PDF or DOC attached to a DHL-branded email containing malware or credential-stealing links.

ScamGuard recommendations

Scan on WhatsApp

Forward any DHL message to ScamGuard on WhatsApp for an instant verdict — works for text, links, screenshots and voice notes.

Open WhatsApp scanner
Investigate deeply

Run the full AI investigation on the DHL sender's number, link or email to reveal infrastructure, country and risk score.

Deep AI investigation

ScamGuard tools you can use right now

Frequently asked questions

Is this DHL message real?

Paste it into ScamGuard's free scanner. Our AI checks the sender, links, language and known DHL scam patterns and gives you a clear safe / suspicious / scam verdict in seconds.

Can ScamGuard detect DHL scams?

Yes. ScamGuard is trained on thousands of real DHL impersonation scams — fake order confirmations, refund traps, account-suspension phishing, fake support and more.

Can I upload a screenshot?

Yes. Upload a screenshot of any SMS, email or chat. ScamGuard reads the text with OCR and analyzes it like a regular message.

Is it free?

You get 3 free scans, no signup required. After that, low-cost credit packs unlock unlimited scans plus full AI investigation reports.

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Try ScamGuard free

1 free check, no signup needed. Then create an account for unlimited investigations.

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