productivity

How to Cancel Asana Premium

Team project management.

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Updated
Jun 12, 2026
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Difficulty
Moderate
Monthly
$13.49
Annual
$131.88
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Cancel Asana Premium on Mobile

  1. 01Asana cancellation must be done by a workspace admin on desktop.
  2. 02Open Asana mobile, tap profile → Admin Console (if available).
  3. 03Tap Billing → Manage Subscription.
  4. 04Tap Cancel Plan or follow the link to desktop.
  5. 05Confirm; data stays read-only on free tier.

Cancel Asana Premium on Desktop

  1. 01Sign in at asana.com → Admin Console → Billing.
  2. 02Click Manage Subscription → Cancel Plan.
  3. 03Pick a reason; review proration.
  4. 04Confirm cancellation.
  5. 05Annual prepaid? Asana doesn't refund — plan ends at term.

About Asana Premium

Asana Starter ($10.99/mo per user) and Advanced ($24.99/mo per user). Free plan now supports 10 users and unlimited basic projects.

Refunds & billing

Asana refunds annual plans within 30 days. Monthly plans are not refunded — but seats removed mid-cycle credit toward the next bill.

Common problems & troubleshooting

  • Billed per seat for inactive users — must remove members from the workspace before they're billed.
  • Cancelled but still seeing Advanced features — your Org admin holds the subscription, not your team.
  • Annual plan locked — cancellation just stops auto-renewal, you pay for the whole year.

Asana Premium FAQ

What happens to my Asana projects?

Projects stay. You drop to the free plan with 10-user / unlimited-project limits. Premium features (timeline, dashboards, custom fields) become read-only or hidden.

How do I remove seats to lower my bill?

Admin Console → Members → remove user. Asana credits you on the next invoice.

Can I export all my Asana data?

Yes — Admin Console → Settings → Service & Support → Export. CSV per project or full JSON export for admins.

How do I contact customer support?

asana.com/support

What are the best alternatives?

Top alternatives our editors recommend: Trello; ClickUp; Monday.com; Linear; Jira.

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