productivity

How to Cancel Monday.com

Work management platform.

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by ScamGuard
Updated
Jun 12, 2026
Views
0
Difficulty
Moderate
Monthly
$12.00
Annual
$108.00
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Cancel Monday.com on Mobile

  1. 01Mobile cancellation isn't supported — open monday.com in your phone's browser.
  2. 02Tap avatar → Administration → Billing.
  3. 03Tap Cancel Subscription.
  4. 04Confirm and complete the exit survey.
  5. 05Boards become read-only on free tier.

Cancel Monday.com on Desktop

  1. 01Sign in at monday.com → avatar → Administration → Billing.
  2. 02Scroll to Plan details → Cancel Plan.
  3. 03Complete the cancellation form.
  4. 04Confirm; access ends at term end.
  5. 05Annual plans: no refunds; use until renewal date.

About Monday.com

Monday Work Management Basic ($9/seat), Standard ($12), Pro ($19), Enterprise (custom). Minimum 3 seats. Free 2-user tier exists but is very limited.

Refunds & billing

Monday.com refunds annual plans within 30 days. Monthly seats removed mid-cycle credit toward the next invoice.

Common problems & troubleshooting

  • •3-seat minimum — even if you only use 1 seat, you're billed for 3.
  • •Annual prepay can't be refunded after 30 days — only seats above minimum get credited.
  • •CRM / Dev / WorkOS billed separately — they're different products, not add-ons.

Monday.com FAQ

Why am I being charged for 3 seats when only 1 person uses it?

Monday enforces a 3-seat minimum on all paid plans. To pay for fewer users, you must downgrade to the free 2-user plan.

Will my boards be deleted?

No — boards survive cancellation. You drop to the free plan which caps at 2 users and 1,000 items per board.

How do I cancel automation runs that keep using credits?

Admin → Billing → Automations. Disable workflows individually or downgrade to Basic which has no automations.

How do I contact customer support?

support.monday.com

What are the best alternatives?

Top alternatives our editors recommend: ClickUp; Asana; Notion; Airtable; Smartsheet.

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