productivity

How to Cancel Slack Pro

Team chat premium.

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by ScamGuard
Updated
Jun 12, 2026
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0
Difficulty
Moderate
Monthly
$8.75
Annual
$87.00
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Cancel Slack Pro on Mobile

  1. 01Slack cancellation requires the workspace Primary Owner on desktop.
  2. 02Open Slack mobile → workspace name → Settings → Billing.
  3. 03Tap Manage Subscription → opens browser.
  4. 04Tap Cancel Subscription.
  5. 05Confirm; downgraded to free 90-day message limit.

Cancel Slack Pro on Desktop

  1. 01Open slack.com → workspace → Admin → Billing.
  2. 02Click Cancel Subscription.
  3. 03Pick a reason and confirm.
  4. 04Slack refunds the unused prorated portion of annual plans automatically.
  5. 05Export messages before downgrade if compliance requires.

About Slack Pro

Slack Pro ($8.75/mo per active user, annual). Unlimited message history (huge upgrade vs free 90-day cap), unlimited integrations, group video calls.

Refunds & billing

Slack refunds unused months automatically when you downgrade to free — the credit appears on your next invoice. Annual plans get pro-rated credit, not cash refunds.

Common problems & troubleshooting

  • •Annual plans billed for inactive users — Slack now charges per active user but still has a minimum.
  • •Free plan only keeps last 90 days — downgrading hides older messages immediately.
  • •Cancelled but Huddles stopped working — group huddles are Pro-only.

Compare Slack Pro

Zoom vs Slack — meetings vs messages

Use both for most teams; if you must pick, Slack for async chat, Zoom for high-quality calls.

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Slack Pro FAQ

Will old messages be deleted on the free plan?

No — they're hidden but recoverable if you re-upgrade. Free plan only shows the last 90 days of messages and files.

How do I export all my Slack data?

Workspace Admin → Settings & administration → Workspace settings → Import/Export Data. Free export covers public channels; paid plans include DMs.

Can I cancel mid-month?

Yes — Pro features end at the period end. Slack auto-credits unused time on annual plans.

How do I contact customer support?

slack.com/help

What are the best alternatives?

Top alternatives our editors recommend: Discord (free); Microsoft Teams (with M365); Mattermost; Zulip.

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