productivity

How to Cancel Loom Business

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by ScamGuard

Updated

Jun 12, 2026

Views

Difficulty

Easy

Monthly

$12.50

Annual

$150.00

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Cancel Loom Business on Mobile

01Loom cancellation requires a Workspace admin on desktop.
02Open Loom app → tap menu → Workspace settings → Billing.
03Tap Manage Plan → Cancel Subscription.
04Confirm cancellation.
05Videos stay; recording length caps to 5 min on free tier.

Cancel Loom Business on Desktop

01Sign in at loom.com → Workspace settings → Billing.
02Click Manage Plan → Cancel Subscription.
03Step through retention and confirm.
04Loom refunds within 30 days of initial charge via support ticket.
05Annual plans access until renewal date — no prorated refund after 30 days.

Refunds & billing

Loom Business usually grants access until the end of the billing period you already paid for. Pro-rated refunds for unused time are rare. If you were charged in error, contact Loom Business support in writing within 14 days and reference your bank/card statement.

Common problems & troubleshooting

•"Cancel" button is hidden or grey — you may need to sign in on desktop, not the app.
•Subscription bought through Apple/Google? Cancel from your phone's Subscriptions screen, not Loom Business.
•You're still being charged after cancelling — check for a second account with a different email.

Loom Business FAQ

How much does Loom Business cost per month?

Pricing changes often. ScamGuard tracks the latest advertised price for Loom Business above — but always confirm on https://loom.com before paying.

Will I get a refund after I cancel Loom Business?

Loom Business usually lets you keep access until the end of the billing period you already paid for. Pro-rated refunds are rare for streaming and consumer apps — request one in writing within 14 days if you believe you were billed in error.

Is Loom Business a scam?

Loom Business is a legitimate service, but criminals impersonate Loom Business in phishing emails, SMS and fake "renewal" pages. If you got a payment or renewal message, scan it with ScamGuard before clicking any link.

Can I cancel Loom Business on the app or only on the website?

If you signed up via the website you must usually cancel on the website. If you signed up through the App Store or Google Play, cancel from your phone's subscription settings — not inside the Loom Business app.